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Weston-super-Mare

Privacy.

Privacy & cookies

Plain-English details of what we collect, why, and the choices you have.

Who we are

This website is run by WestonSuperMare.org, a community guide for Weston-super-Mare. For privacy questions or requests, email info@westonsupermare.org.

Accounts

If you create an account we store your email address, display name and your roles (for example approved community poster). We use this to sign you in, show your posts and stop the same person voting twice. Things you save in My Weston are private to you. You can delete your account yourself at any time from My Weston → Your account.

Newsletter

Joining the newsletter is always optional - creating an account does not sign you up unless you tick the box. If you sign up we store your email, the topics you chose and when you agreed. Every email has a link to change your topics or unsubscribe in one click. We never sell or share the list.

Posts, reactions, polls and petitions

Only approved community accounts (verified in person or known sources) can post; members can react, vote and sign. Posts show the author's display name. Everything is checked before it goes live, and moderators can see reports and decisions. Who voted, signed or liked something is kept private; only totals are shown.

Visitor stats

We count which pages are visited, without names, emails or advertising trackers. Only if you say yes to stats cookies do we keep a random ID on your device so repeat visits count once. Say no and nothing is stored on your device for stats.

Outside services

Weather and tide data load from Open-Meteo, and some maps load from OpenStreetMap; these services see your IP address when your browser requests them. Sign-in and our database are run by our hosting provider.

Community group admins

If you run a community group page we hold your name, email, your role in the group, the proof you gave when applying, what you post, and a record of when you accepted the group admin agreement and which version of the rules you accepted. We use this to run the group page, check who posted what and handle any complaints.

Reports and takedown requests

If you use our Report content form we keep your name, email, the link and what you told us, plus our decision and its date. We only use this to deal with the report and keep a record of how we handled it.

How long we keep things

Account and newsletter data are kept until you delete your account or unsubscribe. Group admin records and agreements are kept while the group page exists and for up to 2 years after, in case of a complaint. Content reports and moderation records are kept for up to 3 years so decisions can be reviewed and appealed. Anonymous visitor stats are kept for up to 2 years.

Your rights under UK GDPR

You have the right to be told how we use your data, to see a copy of it, to have it corrected, to have it deleted, to restrict or object to how we use it, to move it to another service, and to withdraw consent at any time (for example to the newsletter or stats cookies). Email info@westonsupermare.org and we will reply within one month.

How to complain

If you're unhappy with how we've handled your data, please tell us first at info@westonsupermare.org. You can also complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint or 0303 123 1113.

Cookies and stats

We only use what's needed for the site to work (such as staying signed in and remembering your cookie choice) unless you say yes. Stats cookies and our visitor ID are only set after you tap Allow. We don't use advertising trackers.

Weston-Super-Mare Ltd, which runs WestonSuperMare.org, is responsible for your personal data. Contact: info@westonsupermare.org.

Last updated 9 November 2026.

See also our community rules and image credits.